Shipping policy

Last updated: August 2026

Processing Time

All Vara Goods orders are packed and shipped from Markham, Ontario, Canada.

Orders are typically processed and shipped within 1 business day.

Once your order has shipped, you’ll receive a shipping confirmation email with tracking information.

Shipping Within Canada

Standard Shipping

CA$7 for orders under CA$35
Free Standard Shipping on orders of CA$35 or more
Estimated total delivery time: 4–6 business days

Expedited Shipping

CA$20
Estimated total delivery time: 2–4 business days

Shipping to the United States

Standard Tracked Shipping

US$7 for orders under US$30
Free Standard Shipping on orders of US$30 or more
Estimated total delivery time: 6–9 business days

Expedited Shipping

US$30
Estimated total delivery time: 4–6 business days

Available shipping options and final shipping charges are shown at checkout before you complete your purchase.

Tracking

Tracking is provided for shipped orders.

Please allow up to 1 business day after receiving your shipping confirmation for tracking information to begin updating.

If you have any trouble accessing your tracking information, contact us at hello@varagoods.com.

Packaging

Our plush toys are carefully packed in protective mailers or boxes to help keep them safe during transit.

Gift orders do not include pricing information inside the package.

Delivery Delays

Delivery times are estimates and may occasionally be affected by circumstances outside our control, including weather, carrier delays, customs processing, and holiday shipping volume.

If your order appears to be significantly delayed, contact us at hello@varagoods.com and we’ll be happy to help.

United States Duties & Tariffs

Orders shipped to the United States are sent DDP (Delivered Duty Paid).

Vara Goods covers applicable duties, tariffs, and import charges associated with your shipment. You should not be required to pay additional import charges when your order is delivered.

The amount shown at checkout is the amount you pay to Vara Goods for your order and shipping.

Incorrect Shipping Addresses

Please review your shipping address carefully before placing your order.

If a package is returned to us because an incorrect or incomplete address was provided, we can arrange reshipment after the additional postage cost has been paid.